erms and Conditions for Engineering Tutoring Services
Effective Date: [Insert Date]
Welcome to TheEngineerNerds! By using our tutoring services, you agree to the following terms and conditions. These terms govern your use of our website, booking, and tutoring services. Please read them carefully before proceeding with any services.
1. General Terms
1.1 Agreement: By booking a tutoring session or using any services provided by TheEngineerNerds, you are agreeing to these Terms and Conditions, as well as our Privacy Policy and any other policies that may be presented to you.
1.2 Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use our services. If you are a minor, your guardian must agree to these terms on your behalf.
1.3 Modifications: We reserve the right to modify, suspend, or terminate any part of these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our services after such changes constitutes your acceptance of the new terms.
2. Services Provided
2.1 Tutoring: TheEngineerNerds provides personalized tutoring services in various engineering subjects, including but not limited to Mechanical, Electrical, Civil, Chemical, and Computer Engineering, as well as related subjects like Mathematics and Physics.
2.2 Session Types: We offer both online tutoring and in-person tutoring sessions, depending on availability and location.
2.3 Materials and Resources: We may provide study materials, notes, practice problems, and other resources to supplement tutoring sessions. These resources are for educational purposes only and cannot be reproduced or redistributed without consent.
3. Booking and Payment
3.1 Booking Process: To schedule a tutoring session, you must complete the booking form on our website or contact us directly via email or phone. Sessions are confirmed once you receive an email confirmation from us.
3.2 Payment: Payment for tutoring services must be made in advance for individual sessions or after booking for session packages. We accept payment through various methods, which may include credit card, bank transfer, or other payment platforms as specified on the website.
3.3 Pricing: The prices for tutoring services are as outlined on the website or provided at the time of booking. Prices may vary depending on the subject, tutor experience, and session duration.
3.4 Refunds: We offer a refund policy for cancellations made at least 24 hours prior to the scheduled session. If you cancel with less than 24 hours’ notice, the session will be charged in full. In cases where we are unable to provide the scheduled session (e.g., tutor illness, emergency), we will offer a full refund or reschedule the session.
4. Responsibilities of Students
4.1 Preparedness: You are responsible for coming to each session with the necessary materials (e.g., textbooks, notes, assignments). It is important to communicate your specific tutoring needs to ensure effective sessions.
4.2 Respectful Behavior: We expect all students to engage in sessions respectfully. Disruptive or inappropriate behavior may result in termination of services without a refund.
4.3 Punctuality: Please be on time for your sessions. If you are late, the session will still end at the scheduled time, and no additional time will be added. If you miss a session entirely, it will be considered a cancellation and will not be refunded.
5. Tutor Availability and Cancellation
5.1 Tutor Availability: We strive to match you with the most suitable tutor for your needs. Tutor availability may vary, and we cannot guarantee a specific tutor for every session. In the event that a tutor is unavailable, we will do our best to offer you an alternative or reschedule your session.
5.2 Cancellation by You: You can cancel or reschedule a session at least 24 hours in advance without penalty. Cancellations made within 24 hours of the session will incur a full charge for the missed session.
5.3 Cancellation by TheEngineerNerds: If we must cancel a session due to unforeseen circumstances, we will provide a full refund or reschedule the session at your convenience.
6. Confidentiality
6.1 Student Information: We respect your privacy and confidentiality. Any personal information you provide during registration or tutoring sessions will be kept private and used only for the purposes of providing the service.
6.2 Tutor-Student Interaction: Any personal information shared during tutoring sessions will remain confidential between the tutor and the student. Tutors are required to maintain confidentiality unless otherwise required by law.
7. Liability and Limitations
7.1 Limitation of Liability: While we make every effort to provide high-quality tutoring, we cannot guarantee academic success. Students are responsible for their own learning and progress.
7.2 No Warranty: We do not provide warranties regarding specific grades, test scores, or academic outcomes as a result of using our services.
7.3 Force Majeure: We are not responsible for any failure to provide services if the failure is caused by circumstances beyond our control, including but not limited to natural disasters, strikes, or technical issues.
8. Intellectual Property
8.1 Tutoring Content: All materials, including study guides, worksheets, and practice problems provided by TheEngineerNerds, are the intellectual property of TheEngineerNerds or its licensors. These materials are provided solely for personal, educational use and may not be reproduced, distributed, or sold without permission.
8.2 Student Work: Any work or materials created by the student during tutoring sessions remain the intellectual property of the student. We reserve the right to use anonymized work for promotional or educational purposes, with prior consent.
9. Dispute Resolution
9.1 Informal Resolution: If any dispute arises between you and TheEngineerNerds, we encourage you to first attempt to resolve the issue informally by contacting us directly.
9.2 Arbitration: If the issue cannot be resolved informally, any dispute will be resolved through binding arbitration in accordance with the laws of [Insert Jurisdiction].